Fraud Analyst

Job Title:
Fraud Analyst
Location:
Cheshire West and Chester region
Term
: Permanent / Full-time
Reports
to: Fraud Manager
About us
Welcome to B4B Payments - where cutting-edge payments solutions meet unparalleled financial services! As a proud member of the Banking Circle ecosystem, we are part of a Payments Bank that's dedicated to providing financial institutions with the very best in innovative and reliable payment solutions.
But what makes us different? As an independent affiliate of Banking Circle, we offer a unique blend of expertise and agility, enabling us to provide businesses with bespoke financial services and payments solutions that are tailored to their specific needs. From virtual and physical cards to expense management tools and automated payments, we've got everything you need to streamline your operations and take your business to the next level.
So whether you're a multinational corporation or a local start-up, B4B Payments has the. experience, technology, and passion to help you achieve your financial goals. With us by your side, you can rest assured that your payments are secure, your processes are streamlined, and your business is in safe hands. So why wait? Join the B4B Payments family today and experience the future of payments for yourself!
About the role
Reporting to the Fraud Manager, initially the primary role of the Fraud Analyst will be to assist in the monitoring and detection of potentially suspicious or fraudulent transactions. This wil include taking swift action to secure existing funds and prevent further losses. The analyst will be required to use a number of in house and external systems for real time monitoring of customer card and payment transactions and screening of data against all necessary sanctions lists. This starting block will provide the candidate with an extensive insight into the company and its clients and will also develop the ability to engage in further specialised tasks.
These tasks include raising chargebacks, analysing accounts and transaction patterns of various clients to identify fraud and potential trends, reporting suspicious or fraudulent activity, working on reports designed to assist with the detection of unusual activity, working with other banking and financial institutions, government agencies, legal firms and law enforcement to provide detailed responses to their requests for information. Other tasks may include reviewing client due diligence, ruling out potential sanctions, PEPs and adverse media matches. The fraud and Financial Crime Team carries out an extensive range of tasks but full training will be provided to ensure the successful candidate is equipped with all of the necessary skills and system knowledge to carry out the various functions.
Responsibilities
Analyse transaction activity on cards and payment accounts to identify potential fraud and/or money laundering using transaction monitoring systems and data from the company’s own internal systems
Contact clients and merchants to verify information regarding potential fraud cases and provide follow up action
Provide feedback to the Fraud Manager in relation to the effectiveness of transaction monitoring rules and procedures to contribute to their improvement.
Articulate the latest fraud trends identified and suggest ways to mitigate losses.
Assist with fraud related queries associated with electronic payments, cardholder transaction disputes and chargebacks
Review a range of Mastercard Alerts received to warn against potentially compromised cards
Work on daily alerts from partners to highlight potential ‘red flags’
Review potential Sanctions and PEP matches
Undertake a range of financial crime prevention and monitoring tasks, such as reviewing and
responding to external requests for information from a variety of internal and external sources.
Other related tasks may be required where resource permits
Requirement
Essential (Need to have)
2 Years Experience of working within a banking, e-money or financial services environment
Knowledge of payment card and electronic payments
Good knowledge of fraud prevention and AML best practices
Experience of dealing with business clients
A proven ability to identify issues and implement improvements
Experience of transaction monitoring systems and principles is an advantage
Experience of payment systems and chargebacks is an advantage
Strong business ethic and able to work to deadlines
Good attention to detail and excellent analytical skills
A willingness to develop and learn new skills
The ability to work individually and as
An aptitude to work in a busy team oriented and collaborative environment
Excellent communications skills
Excellent organisation and time management
Desirable (Nice to have)
Experience working in a Fintech environment will be beneficial
What we offer
25 days annual leave
Annual wellness day off
Access to one-to-one confidential counselling sessions through our Employee Assistance Programme
Access to retail & other discounts
Vitality health care plan
Access to ‘’Nous Finance-a smart way to save money’’
Learning & development support
Ride-to-work scheme
Employee assistance programme
Regular socials and relaxed working environment
Make a difference:
We’re always on the lookout for talented individuals to help take us further – It’s important to us
to hire the right people and work out a role that works.
Equality
: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
Teamwork
: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day.
Quality
: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our customers.
Innovation
: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay
Trust
: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key.