Front Desk Associate

Job Title: Front Desk Associate
Location: Fife
Contract: Full-Time Permanent
Working Hours: Negotiable
Are you passionate about customer service with experience in hospitality? A reputable organisation is looking for a Front Desk Associate to join the team!
The successful candidate will be the first point of contact for guests, providing exceptional service and ensuring a seamless check-in and check-out experience.
Package:
* Competitive salary
* Complimentary staff canteen
* Generous staff discounts across all products and services
* Growth opportunities
* On-the-job training
* Regular social events
Responsibilities:
* Greet and welcome guests upon arrival
* Check guests in and out, process payments, and handle any guest inquiries or requests
* Assist with room reservations and ensure accurate information is provided to guests
* Provide information about hotel facilities, local attractions, and dining options
* Handle guest complaints and ensure resolution in a timely and professional manner
Requirements:
* Previous experience in a customer service or hospitality role
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask effectively
* Knowledge of hotel operations and reservation systems is a plus
* Flexibility to work weekends and holidays as needed
Apply now to become a valued member of an exceptional front desk team, and award winning business!

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