- Bedfordshire, East England
- Permanent
- negotiable
- £27,000 to £32,000 /Yr
- Standard
- Expires In 23 days
- Collaborate with the Body shop Principal to devise and execute a bespoke concierge service designed to make clients and visitors feel they are in an environment of luxury and maximise their experience, which is second to none in the industry
- Always maintain the pristine condition of the Body shop, ensuring it reflects the luxury brand image
- Develop a comprehensive understanding of the Body shop business, products, and services
- Welcome and assist visitors upon their arrival to the Body shop, providing a warm and professional reception
- Ensure clients are offered refreshments and that the seating and refreshment areas are consistently well-stocked
- Manage incoming calls, directing them to the appropriate department or team member, and documenting messages as necessary
- Provide administrative assistance to aiding in the smooth operation of daily activities, including creating and posting approved social media content and ordering of showroom supplies
- Processing sales of brand merchandise and be responsible for stock take and stock replenishment
- Essential Skills:
- Demonstrated experience in a prestigious automotive dealership or front-of-house role within a luxury retail brand
- Exceptional verbal and written communication abilities, with a professional and confident demeanour in interacting with both new and existing clients
- Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, coupled with strong administrative skills
- Familiarity with CRM and sales software systems, with the capability to effectively utilise such tools
- Passion for cars and an interest in the automotive industry
- Proven organisational skills and exemplary time management skills
- Commitment and discipline to adhering to the companies administrative protocols and procedures