Job Title: Front of House Manager
Location: Private Members Club, South West London
Salary: �35,000 per annum
Overview:
The Front of House Manager Role at the Private Members Club is a pivotal role of responsibility within the whole Floor Team, leads interviews and hiring process for positions such as Waiters/Waitresses and Hosts. Participate in all the activities and operations that includes all aspects of F&B service to Members and their Guests for and exceptional service and great experience.
Key Responsibilities:
- Responsible of daily uniform and grooming checks of the Floor Team.
- Develop and manage staff schedules to ensure adequate coverage during operating hours and events.
- Conduct regular performance reviews and provide feedback to Floor to promote continuous improvement.
- Delegate tasks and assign sections.
- Organise constant F&B trainings for team development.
- Implement dynamic operational working procedures, to support the delivery of service excellence
- Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
- Implement safe working practices to ensure safety of property occupiers and visitors
- Build strong relationships with Colleagues, Members and key Business leaders.
Qualifications:
- Personal License
- DPS License (if assigned to it)
- SIA Door Supervisor
- First Aid
- Fire Marshal
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