General Manager
Posted 7 days ago
- London, Greater London
- Any
- External
- Expires In 3 months
General Manager – Competitive Socialising
Up to 75K basic 90K OTE – Canary Wharf
I am recruiting for a general manager in Canary Wharf to lead a high footfall premium competitive socialising venue with a high quality and extensive food and beverage offer across several cocktail led bars and a comprehensive high-end street food style offering. This 500-capacity high-profile leisure attraction is spread over 3 levels including a penthouse, targeting the corporate clientele as much as families and groups of all ages who are looking for an interactive and exciting leisure experience. As GM you will be supported by 5 heads of departments and a team of around 100 full and part time staff. We are keen to hear from GM candidates who have a proven track record in Central London managing a large premium leisure or hospitality business, visitor attraction, theatre or entertainment venue, You must be able to demonstrate exceptional attention to detail and extremely high standards. Responsibilities include:
Ensuring high performing operational management and financial efficiency of the venue and attractions.
The maximisation of on-site secondary revenue generation, and high levels of customer satisfaction
Ensuring efficient customer throughput, maintenance of customer service, experiential and cleanliness standards.
Recruiting, deploying, motivating, and leading a senior management team of 5 and large teams of front-line staff..
Have a passion and flair for developing and coaching your team at all levels.
Working closely with the marketing team to deliver a targeted and seasonal plan throughout the year.
Achieve group and corporate bookings targets, running timely and appropriate promotions.
Managing key partnerships and stakeholders including the local media.
Providing timely and accurate performance information including daily sales reports for all departments.
Collect, analyse and present data and insights to suggest revenue enhancing alterations to operations including opening hours, programming and pricing..
Ensuring food & beverage operations achieve targets for margins, stock and waste management.
Optimise and deliver budgets across multiple cost lines – staffing, marketing, consumables.
Monitoring and providing feedback on the operation of ticketing and POS systems.
Overall responsibility for health and safety throughout the venue
The position is hands on, and you will be expected to lead your teams from the front, you will be working a combination of shifts, typically between 10am and midnight and a minimum of 1 weekend in 2. The basic salary is up to 75K dependent on experience with a KPI related bonus of 20% that is paid quarterly. Benefits include 32 days annual leave plus your birthday off, significant discounts off F and B and exceptional opportunities for career progression as there will be new openings in both the UK and America in 2024 and in future years..
I
nterviews are immediately available with a start date in January desirable.
Due to the anticipated high level of interest in this opportunity only those candidates meeting the above criteria will be contacted.
Up to 75K basic 90K OTE – Canary Wharf
I am recruiting for a general manager in Canary Wharf to lead a high footfall premium competitive socialising venue with a high quality and extensive food and beverage offer across several cocktail led bars and a comprehensive high-end street food style offering. This 500-capacity high-profile leisure attraction is spread over 3 levels including a penthouse, targeting the corporate clientele as much as families and groups of all ages who are looking for an interactive and exciting leisure experience. As GM you will be supported by 5 heads of departments and a team of around 100 full and part time staff. We are keen to hear from GM candidates who have a proven track record in Central London managing a large premium leisure or hospitality business, visitor attraction, theatre or entertainment venue, You must be able to demonstrate exceptional attention to detail and extremely high standards. Responsibilities include:
Ensuring high performing operational management and financial efficiency of the venue and attractions.
The maximisation of on-site secondary revenue generation, and high levels of customer satisfaction
Ensuring efficient customer throughput, maintenance of customer service, experiential and cleanliness standards.
Recruiting, deploying, motivating, and leading a senior management team of 5 and large teams of front-line staff..
Have a passion and flair for developing and coaching your team at all levels.
Working closely with the marketing team to deliver a targeted and seasonal plan throughout the year.
Achieve group and corporate bookings targets, running timely and appropriate promotions.
Managing key partnerships and stakeholders including the local media.
Providing timely and accurate performance information including daily sales reports for all departments.
Collect, analyse and present data and insights to suggest revenue enhancing alterations to operations including opening hours, programming and pricing..
Ensuring food & beverage operations achieve targets for margins, stock and waste management.
Optimise and deliver budgets across multiple cost lines – staffing, marketing, consumables.
Monitoring and providing feedback on the operation of ticketing and POS systems.
Overall responsibility for health and safety throughout the venue
The position is hands on, and you will be expected to lead your teams from the front, you will be working a combination of shifts, typically between 10am and midnight and a minimum of 1 weekend in 2. The basic salary is up to 75K dependent on experience with a KPI related bonus of 20% that is paid quarterly. Benefits include 32 days annual leave plus your birthday off, significant discounts off F and B and exceptional opportunities for career progression as there will be new openings in both the UK and America in 2024 and in future years..
I
nterviews are immediately available with a start date in January desirable.
Due to the anticipated high level of interest in this opportunity only those candidates meeting the above criteria will be contacted.