General Manager

General Manager 

Faciliities Managemet

Hard and Soft Services

Location: Cambridgeshire

Package: £75,000 - £80,000 + Car + Bonus

Overview

I am recruiting on behalf of a prestigious client for a General Manager to oversee a full Facilities Management (FM) contract within a healthcare environment in Cambridgeshire. This is a comprehensive role covering both hard and soft FM services, requiring an exceptional leader with a proven ability to manage large teams at a senior level. Experience within a PFI (Private Finance Initiative) setting is highly desirable.

Key Responsibilities

• Lead the delivery of hard and soft FM services across the healthcare contract, ensuring operational excellence and compliance with industry standards.
• Manage and inspire a large, multidisciplinary team, creating a culture of accountability and continuous improvement.
• Ensure all contractual obligations are met, driving service excellence and exceeding client expectations
• Develop and maintain strong client relationships, acting as the primary point of contact for all contract-related matters.
• Oversee financial management, including budgets, forecasts, and cost control, ensuring profitability and value for money.
• Ensure strict adherence to health and safety regulations and risk management protocols.
• Identify opportunities for innovation and efficiency to enhance service delivery and client satisfaction.
• Provide strategic leadership and support for project delivery within the PFI framework.

The Ideal Candidate

• Proven experience as a senior manager in Facilities Management, ideally within a healthcare or PFI environment.
• Strong background in managing both hard and soft FM services.
• Demonstrable ability to lead, manage, and motivate teams
• Excellent financial acumen with experience managing budgets and driving efficiencies.
• Outstanding communication and relationship-building skills, with the ability to liaise confidently with clients and stakeholders.
• Comprehensive understanding of compliance, health and safety, and risk management in FM.
• Strategic thinker with a proactive and solutions-focused approach.