General Office Supervisor

Job DescriptionGeneral Office Supervisor6 month FTC£40,000We are working with a law firm based in London who are seeking a General Office Supervisor. The firm is seeking a dynamic and experienced General Office Supervisor to join its Business Services department's Facilities team. This role involves managing a team of three General Office Assistants and ensuring the smooth operation of their office functions.Key Responsibilities:- Conduct General Office induction for all new hires.- Automate and streamline manual processes.- Oversee file destruction and other key outputs.- Supervise the team to maintain high support service levels across departments.- Allocate tasks during quiet periods to maximise productivity.- Monitor team punctuality, performance, and attendance, addressing any issues.- Identify and implement process improvements in consultation with the Facilities Manager.- Assist in managing relationships with third-party service providers, including Royal Mail, DHL, and others.- Handle invoice checks and account queries and ensure service level agreements are met.- Participate actively in daily operations and serve as the primary contact for fee earners regarding office issues.- Attend weekly meetings with the Facilities Manager to discuss ongoing issues and updates.- Conducted annual appraisals with the team facilities manager.General Office Duties:- Process and digitise new deeds, wills, and files before storage.- Retrieve documents as requested by fee earners.- Handle various ad hoc tasks, including retrieving boxes, managing confidential shredding, and delivering items.- Maintain and update the file destruction program.- Digitise paperwork to support a paperless office environment.- Sort and distribute incoming mail and process outgoing mail.- Order and manage couriers for deliveries.- Photocopy documents and handle courier deliveries.- Open the office at 7 am when needed and assist with early deliveries on Mondays.- Support the Finance team with banking runs.- Address minor issues with office equipment and arrange for repairs when necessary.- Perform basic maintenance tasks in the absence of the Facilities Manager or Maintenance person.The firm are looking for a confident, enthusiastic individual with excellent interpersonal skills. You should be reliable, detail-oriented, and capable of working well within a team. Previous experience in a law firm is preferred but not essential. You should be fit and able to carry heavy loads, as their offices are spread across a few buildings. A polite telephone manner and excellent timekeeping are crucial. Flexibility is also important, as occasional overtime may be required.Please get in touch today to find out more.