German or Swiss German Customer Service Representative - (Hybrid), mostly remote)

Location: Cambridge (Remote and 1 x per month in the Office)Permanent3 Different shifts available:Shift 1 - £26.050 per year2- week rotational shift,Week 1: Mon – Fri 11:45 – 20:00Week 2: Mon, Tues, Weds & Fri 11:45 – 20:00 (Thurs OFF), Saturday 08:00 – 16:15--Shift 2 - £24,500 per yearMonday to Friday - 11:45 to 20:00.--Shift 3 - £24,900 per year2- week rotational shift,Week 1: Monday to Friday – 08:00 – 16:15Week 2: Mon, Tues, Weds & Fri 08:00 – 16:15 (Thurs OFF), Saturday 09:00 – 17:15You can apply for one or all the shifts availableClient Profile:Origin Multilingual is proud to announce, we are searching for a German or Swiss German Speaking Customer Service and Sales Advisor to join an industry leader in health and beauty industry. This opportunity is offered on a full time and permanent basis.Key PurposeThe representative will be dealing with inbound and outbound calls daily basis to ensure a top quality service for existing and new clientele. You will be in charge of adding value to each customer who calls as well as having expert product knowledge.Key Responsibilities:Answering calls from existing and new customersProactively dealing with all queries relating to the businessTaking orders and bookings via external and internal callsManaging email queriesA professional approach with the ability to build rapport with each customerDemonstration extensive knowledge on all our product rangesFacilitating calls from B2B and B2CPersonal SpecificationThe successful candidate for the customer German Swiss service representative position, will have the following competences:Previous experience in a similar role (preferred but not essential)Customer service experience (preferred but not essential)Self-motivated, with a ‘can do’ attitudeAttention to detail with high level of communication skills is essentialSwiss German OR German Fluent speakerComputer literacyA passion to deliver the highest quality for our clients customersPension scheme of up to 6%,Discounted gym membership,Life assurance,Relocation support,And more!If this sounds like the role for you or you would like to find out more please contact Origin Multilingual today to begin your application or click apply below