Brook Street is working with a growing client seeking a German Speaker Customer Services Advisor.
Main duties:
- To answer incoming calls and follow up in German.
- To take German speaking customers through the customer journey.
- To support clients through a variety of different communication channels
- To handle complaints professionally.
Knowledge, skills, abilities and experience:
Customer Services Experience
IT proficient
German speaker
Attention to detail
Excellent verbal communication skills
Company Benefits:
- Attractive leave package
- Birthday off
- Annual increments
- Hybrid working
- Pension
- Training and development - Progression opportunities