German-Speaking Customer Care Advisor

We are looking for German-Speaking Customer Care Advisors in London AND Ringwood!

Salary: �25,000p/a + bonus (�29,800 OTE)
Location: Hybrid (Ringwood/London)
Hours: 40 per week, shifts between 8:00 am - 8:00 pm, Monday to Saturday

About the Role

Join an international team delivering outstanding customer service for an organisation operating across Europe. You'll handle customer queries via phone, email, and live chat, ensuring a high level of satisfaction. This first-line support role offers opportunities for growth, innovation, and collaboration in a flexible work environment.

What You'll Do

• Assist customers promptly and professionally across multiple channels.
• Collaborate with the team leader to meet service expectations.
• Continuously improve performance and processes.
• Embrace flexibility and teamwork while making work enjoyable.

What We're Looking For

• Strong customer service skills and a professional telephone manner.
• Excellent numeracy, literacy, and problem-solving abilities.
• Prior call centre experience is desirable but not required.
• Fluent in German and English.

Why Join Us?

• Fun, sociable team culture with hybrid working.
• Career growth opportunities and continuous training.
• Perks like pension, life insurance, gym discounts, and more.
• Employee recognition and referral reward programs.

INDCP