German speaking Customer Service Representative

An absolutely thrilling opportunity has arisen for a bright German speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

Managing customer orders: processing sales orders and handling invoices
Proactively dealing with any returns, delivery and order issues
Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
Ensuring all client account records are kept up to date
Working alongside the sales team and other departments where requiredAbout you:

The ideal candidate will be confident with strong language skills and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a thrilling organisation, where you will have the chance to progress within the company.

Profile:

Required to be fluent in German and English, both written and spoken
Previous experience working in customer care, sales administration, client support or account management dealing with products
Strong communication and organisational skills
Able to work well in a fast-paced environmentTo apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy