Global Global Risk Officer

Calling all innovators – find your future at Fiserv.

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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Global Operational Risk Officer do at Fiserv?

The Business Risk Officer role supports global line of business risk programs addressing complex problems and critical issues. Many manage staff within the functional unit or potentially across multiple geographic locations.

This position will be based in Basildon, UK and report into the VP of Credit Risk and Aggregator Oversight. The position can entail travel up to 10%, primarily within region but potentially to any site globally.

What you will do:

The Business Risk Officer serves as a member of the Enterprise Risk & Control (ERC) team and is primarily responsible for:

Identifying, measuring, managing and reporting risks associated to Financial/Default/Fraud Risk or Risk associated to the management of Third-Party Aggregator relationships
Supporting risk assessments and conducting independent testing/verification of associated controls
Monitoring of risks and related impacts including emerging risks, escalations and controls
Consultation with relevant business stakeholders to determine, quantify, and mitigate risks
Management of escalations and incidents that require second line oversight and support Root Cause Analysis and Post-Incident Reviews
Ongoing measurement and assessment of KRIs, KPIs and other metrics to determine performance in alignment with internal and external requirements and risk appetite
Recommendations for enhancements to mitigate risk and maintain tolerance to risk appetite Governance of risks associated to area supported by Business Risk Officer

What you will need to have:

Previous risk or industry experience (internal audit, internal controls, risk management, compliance management, regulatory agency, law firm, accounting, technology, or operations)
Proven track record of complex problem solving and decision-making ability.
Effective leader and adaptable team player. Organised, influential, strong client service attitude

What would be great to have:

Financial services experience, including working in highly regulated global environments
General understanding of global laws, regulations and standards governing technology and financial services industries
Understanding of financial and business processes, being able to link business process risk to appropriate and practical controls

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.