Google Workspace Specialist - GBP 55000

Job Title: Google Workspace Specialist
Salary: �55,000
Location: Reigate
Industry: Managed Services
Setup: Hybrid

The Google Workspace Specialist is responsible for managing, maintaining, and optimising a Google Workspace environment. This includes provisioning new accounts, managing users and groups, configuring core services, and ensuring security and compliance. The specialist will also provide support and training to end-users, troubleshoot issues, and advise organisations on how to maximise the use of Google Workspace.

Responsibilities:

* Provision new Google Workspace accounts and verify domains.
* Create users and groups and assign licenses.
* Assign and manage subscriptions.
* Develop and implement policies for organisations.
* Enroll and manage Chromebook devices.
* Set up and administer core Google Workspace apps.
* Troubleshoot issues with Google Workspace products.
* Migrate from Microsoft Windows Server, Microsoft 365, and Google Workspace to Google Workspace.
* Manage single sign-on (SSO) relationships and third-party user provisioning.
* Use tools like GAM or GAMADV-XTD3 to manage the Workspace environment.
* Set up and troubleshoot Google Cloud Directory Sync (GCDS).
* Advise on selecting and deploying relevant third-party applications that integrate with Google Workspace.
* Provide guidance on maximising the use of Google Workspace to drive efficiencies and cost savings.
* Advise educational institutions on how Google Workspace can enhance learning outcomes and improve staff well-being.
* Manage user accounts, domains, and directory.
* Configure Gmail, Google Drive, Google Calendar, Meet, and Chat.
* Oversee data governance and compliance using tools like Google Vault and DLP rules.
* Implement security policies and access controls.
* Manage mobile devices and Chrome browsers.
* Troubleshoot common Google Workspace-related issues.

Essential Qualifications and Experience:

* Must hold or be willing to work towards the Associate Google Workspace Administrator certification.
* Minimum of 6 months of experience as a Google Workspace Super Admin.
* Hands-on experience with Business Plus edition / Education Fundamentals and knowledge of Enterprise/Plus Edition features and functionality.

Technical Skills:

* Proficiency in provisioning Google Workspace accounts and verifying domains.
* Ability to create and manage users and groups and assign licenses.
* Experience in setting up and administering core Google Workspace apps.
* Knowledge of managing single sign-on (SSO) relationships and third-party user provisioning.
* Familiarity with GAM or GAMADV-XTD3 for managing the Workspace environment.
* Understanding of Google Cloud Directory Sync (GCDS) setup and troubleshooting.
* Competence in configuring MX records for email routing.
* Experience with spam, phishing, and malware settings configuration.
* Knowledge of configuring default sharing options for Google Drive and Docs.
* Ability to enforce strong password policies and two-step verification rules.

Soft Skills:

* Strong troubleshooting and problem-solving skills.
* Excellent communication and interpersonal skills.
* Ability to provide advice and training to end-users.
* Ability to work independently and as part of a team.