Head of Administration

My clients are looking for a driven and enthusiastic Head of Administration to manage their administration team in Norwich

Job Overview – Head of Administration Responsibilities:

* Manage a team of administrators.
* Assist the team with telephone calls to mortgage lenders, solicitors, insurance providers and GP’s to obtain the latest case updates and report these back to the corresponding mortgage advisor's.
* Keeping internal records updated
* Handle queries from Mortgage Advisor's / Estate agents and Managing Directors.
* Additional duties in busier periods, including producing marketing materials to send externally to referrers.
* Assisting with keying mortgages up until submission of the application.
* Allocating referrals to Mortgage Advisor's and liaising with Estate Agents.
* Providing weekly and monthly updates to Estate agents.
* Assisting the Managing Directors with ad-hoc duties when required.

Head of Administration Requirements:

* Previous Mortgage Administration experience is vital
* Previous experience managing/supervising a team.
* Outstanding communication and interpersonal abilities.
* Knowledge of Microsoft programs (Excel, Word and outlook).
* Excellent organizational skills.
* Problem-solving attitude with an eye for detail.
* Strong written and oral communication skills.

* Free On-site parking

* Employment Type – Full Time, Permanent

* Salary -£28k - £30k per annum depending on experience.

* Working hours – Monday to Friday, 9am -6pm

To find out more about this great opportunity please call Danny Moloney on (phone number removed) or e mail (url removed)