Head of Administration

Are you a motivated, experienced administrator with strong leadership skills?
Do you have a passion for operational efficiency?
Want to work for one of Dorset's most well-respected accountancy practices?
A highly regarded accountancy and business advisory firm based in Ferndown is seeking a Head of Administration to oversee their administrative team and play a hands-on role in supporting Client Service Managers. This is a pivotal role, blending strategic oversight with direct client-facing responsibilities in a busy, collaborative office.
You’ll lead a team that plays a crucial role in ensuring the smooth delivery of accountancy services, while also driving process improvements and upholding high standards of customer service.
Want to hear more?
Apply for this Head of Administration job in Ferndown today!
Role Responsibilities
Leadership & Oversight:
Manage and lead the administration team, ensuring delivery of consistent, high-quality support across the firm
Assess and refine existing admin processes, driving ongoing improvements and standardisation
Supervise workflows and short- to medium-term admin projects, managing resources and time effectively
Monitor and provide management information and reporting to senior leadership, including workflow assessments, resourcing needs, and client file reviews
Collaborate with t...