Head of Clinical Product & Operations

About The RoleAre you passionate about making a positive impact on people’s lives? Do you want to be part of a company that is striving to revolutionise access to healthcare in the UK? At Simplyhealth, our health plans provide the opportunity to attend routine dental treatments, visit the optician, have complementary therapies (e.g. physio) and much more by providing financial support to those that really need it.But we’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing.As Head of Clinical Product and Operations you’ll be a leading voice in our product led structure, owning the clinical aspects of product development and operations, working cross functionally with product, design, marketing, commercial, and partnerships, bringing our vision to life.You’ll be responsible for setting and embedding the clinical product strategy across the business, and spotting opportunities to improve how we serve our customers with clinical products. You will be responsible for managing and evaluating the services we currently use as our main suppliers (GP provision, EAP provision etc) to ensure we deliver the best services possible. You’ll work with the wider product team, to add services and partners to our portfolio to meet the health needs of our users. You’ll monitor the clinical governance and effectiveness of the service alongside the operations of our key partners, working with your team. You’ll work closely with our Clinical Director on the governance for Simplyhealth, inputting into our existing governance framework.You’ll work with a broad range of stakeholders across the wider business to evaluate partners and potential investments from a clinical perspective. You’ll quickly assess the important clinical and regulatory aspects of new partners.You’ll input and help shape our risk management processes, and continually improve these as we develop our services and products. You’ll work with the legal team to ensure that the products we develop stay on the right side of healthcare regulations. You’ll interact with marketing to ensure that we are making clinically valid claims about our offer, as well as ensuring that we’re providing businesses and customers with content which has always been clinically created or reviewed.Overall, you’ll proactively monitor what we do across the business to ensure that every customer receives a clinically safe, best in practice, incredible experience of Simplyhealth.Key responsibilities:Own the clinical product strategyOwn the clinical aspects product development and operationsLine manage the clinical product manager/executive(s)Lead the clinical due diligence for partners and potential investmentsWork with the Clinical Director on the governance structure for the current and future organisationsSupport developing the processes which manage clinical riskWork closely with the Partnerships team to manage and develop clinical propositionsWork with the legal team to understand our regulatory position when new products are developedAbout YouYou’ll be a qualified health practitioner with significant patient facing clinical experience and a track record of managing large, cross functional projects through to delivery.You’ll also possess the following attributes:People leadership experience Ability to work in a fast-paced environmentA high level of agency and autonomyAbility to spot new opportunities to improve our customers lives, and able to analyse and articulate those opportunitiesAn excellent communicator, and comfortable working cross functionallyAbility to prioritise well, and identify the most important things to work onConfident enough to share clinical view on innovations with senior stakeholders in the businessWhat’s in it for youAs well as a competitive salary, our benefits package includes: Group bonus scheme Generous pension with a 6% pension gift from us 36 days holiday (with the option to buy and sell a further 5 days) Flexible benefits pot (which you can choose to use against some great benefits such as critical illness, private medical insurance, shopping vouchers and more)Your own health planAccess to a wellbeing hubShopping discountsRecognition awards Give as you earn3 volunteering daysWe have a head office in Hampshire, but depending on your role, you’ll be able to enjoy our ‘smart working’ approach This means you can flex when and where you spend your time. For many of us this means day to day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more.Your Recruitment JourneyAt Simplyhealth we’re focused on providing an application, assessment and onboarding journey that is fair, consistent, diverse and inclusive for all, allowing us to hire top talent based on the skills and behaviours pivotal to your and our success.
We use a number of techniques to help us select successful candidates, these form part of each review and will vary according to the role. We provide details in advance to help you prepare, these may include but are not limited to:
· Pre-set video interview
· Verbal and numerical aptitude test
· Competency style interview
· Role Play
· Presentation
· Working styles questionnaire
If successful, we’ll contact you to tell you the great news of your offer and welcome you to Simplyhealth, followed by details of your conditional offer of employment. The offer will be subject to our pre-employment checks, completed by our 3rd party partner Experian, which include a basic disclosure and barring service (DBS) and credit check.
Please contact our Talent Acquisition Team if you have any questions; #####.#LI-Remote


LocationHybridAll DepartmentsNot SpecifiedAll Departments is a required fieldAdvertising Salary:85,000 - 95,000 plus excellent benefitsCareers Site Advertising End Date30 Jul 2024Internal Advertising End DateNot Specified