Head of IT/Head of Service Delivery - City of Edinburgh, Scotland, United Kingdom - Head Resourcing Leading IT Service Delivery Team at company Key Responsibilities Ensure seamless operation of IT services meeting organisational needs. Manage eight-person team providing guidance, support, and development opportunities. Collaborate with stakeholders ensuring alignment and effective use of IT resources. Develop strategies to drive service excellence and continuous improvement. Supervise and mentor IT professionals promoting collaboration and open communication. Build and maintain strong relationships with internal and external stakeholders ensuring their needs are met. Job Requirements Excellent communication and interpersonal skills. Able to develop and implement strategies for service excellence. About Us company is a dynamic organisation dedicated to delivering high-quality services valuing innovation, teamwork, and customer satisfaction. #J-18808-Ljbffr