Head of Operations
Posted 8 days ago
- Chatham, Kent
- Any
- External
- Expires In 3 months
Our client, a leading business in their field is seeking a Head of Operations to join them on a full-time, permanent basis.
Due to exciting growth our client is looking for a Head of Operations to join their team, where you will play a pivotal role in overseeing key areas of the business, ensuring performance levels are maintained whilst making sure a high level of service is delivered whilst process improvement is continually being monitored and implemented within the business.
The ideal candidate will have previous experience as a Head of Operations where you have been responsible for reporting to Board-level, being the go-to for staff whilst overseeing operations in a busy and fast-paced company.
Key Responsibilities:
- Develop and implement operational strategies for departments within the business
- Act as the primary escalation point for operational issues and incidents
- Ensure adherence to SLAs is maintained
- Ensure compliance with industry standards across the business
- Implementation of new systems and processes in order to improve the smooth-running of the business
- Stay informed and up to date with emerging technology trends
- Conduct regular performance reviews with team members and department leaders
Key Experience:
- Strong leadership and people management skills and experience
- Analytical individual with excellent attention to detail
- Excellent communication skills with the ability to liaise with board members and senior management
- Ability to work in a fast-paced environment, overseeing multiple areas and departments within the organization
- Previous experience as a Head of Operations
- Confident implementing new processes in order to improve the running of the business
This is an excellent opportunity for a Head of Operations to join a thriving business who are leaders within their field, at the forefront of their industry.
You will be joining at an exciting time and will take on a role with a high level of responsibility, being the go-to for staff members of all levels whilst overseeing the operational running of the business.
CVs are being reviewed so please apply now for immediate consideration
Due to exciting growth our client is looking for a Head of Operations to join their team, where you will play a pivotal role in overseeing key areas of the business, ensuring performance levels are maintained whilst making sure a high level of service is delivered whilst process improvement is continually being monitored and implemented within the business.
The ideal candidate will have previous experience as a Head of Operations where you have been responsible for reporting to Board-level, being the go-to for staff whilst overseeing operations in a busy and fast-paced company.
Key Responsibilities:
- Develop and implement operational strategies for departments within the business
- Act as the primary escalation point for operational issues and incidents
- Ensure adherence to SLAs is maintained
- Ensure compliance with industry standards across the business
- Implementation of new systems and processes in order to improve the smooth-running of the business
- Stay informed and up to date with emerging technology trends
- Conduct regular performance reviews with team members and department leaders
Key Experience:
- Strong leadership and people management skills and experience
- Analytical individual with excellent attention to detail
- Excellent communication skills with the ability to liaise with board members and senior management
- Ability to work in a fast-paced environment, overseeing multiple areas and departments within the organization
- Previous experience as a Head of Operations
- Confident implementing new processes in order to improve the running of the business
This is an excellent opportunity for a Head of Operations to join a thriving business who are leaders within their field, at the forefront of their industry.
You will be joining at an exciting time and will take on a role with a high level of responsibility, being the go-to for staff members of all levels whilst overseeing the operational running of the business.
CVs are being reviewed so please apply now for immediate consideration