Head of Property Management

My client is a market leading Estate Agent and are currently looking for a Head of Property Management to join their award winning team. As the Head of Property Management you will be responsible for a team of four ensuring the portfolio is fully compliant and managed efficiently. Head of Property Management Benefits Salary up to £55k basic Use of pool car Company pension Additional training support to grow your career Monday - Friday role Head of Property Management Duties: Measuring and managing your teams efficiency, productivity and drive, through set KPIs. Reviewing departmental processes and setting clear objectives, to ensure consistency in the thorough management of each Property Managers property portfolio. Ensuring your team work within brand guidelines, to provide a high level of customer service at all times. Overseeing the effective management of all end of tenancy objectives. Dealing with any complaints escalated to management level, and ensuring swift conflict resolution. Managing and cultivating relationship with 3rdparty service providers. Account managing a small portfolio of landlords and attend client meetings. Report directly to the senior management and working together to ensure department success and growth. Head of Property Management - experience needed: An experienced manager or Senior Property Manager/Team Leader with at least 3 years Property Management experience. Able to provide and ensure others provide, a high level of customer service. Knowledgeable in lettings and up to date with industry legislation. Proactive, approachable and supportive. Highly organised, and capable of managing a team of up to6 members of staff. Professional, articulate and proficient in problem resolution. Ideally hold ARLA qualification This is a great opportunity for a passionate Property Manager, Senior Property Management or Head of Property Management eager to take the next step in their career. Contact Magnus James is a specialist recruiter for the property industry and covers the following areas, New Homes, Residential Lettings, Estate Agents, Property Management and Block Management. INDHZ #J-18808-Ljbffr