Head of Quality Assurance

My client, a thriving educational establishment in London, is looking to recruit a Head of Quality Assurance. Under the direction of the Vice Principal, you will have overall lead responsibility from a quality perspective for all aspects of Quality across the Academy along with oversight and accountability for the Academy's Quality Assurance and Enhancement Strategy.

You will be responsible to ensure the quality of Teaching, Learning and Assessment is outstanding across FE, HE and Work Based Learning and ensure the professional standards of Business Support are met through all service areas. You will lead and drive an innovative, creative, and rapid improvement and support plan where required and play a key role in the Academy's "Journey to Outstanding".

You will have an active oversight of the Academy's quality assurance framework in relation to external bodies such as OFSTED, Quality Assurance Agency (QAA), Office for Students (OfS) and the awarding organisations they work with.

You will have an overarching role to monitor the quality of the student experience and respond to student complaints across both Further and Higher Education.

As a member of the Senior Management Team, you will be a source of support and resource to Curriculum and Business management to ensure that quality processes are consistently implemented to meet the Academy standards and provide targeted intervention for rapid improvement and provide quality updates to the executive team and the Board of Governors when required.

Main Duties and Responsibilities

• To be an inspirational leader that enables managers, team leaders and staff to develop the capabilities required to drive innovative quality improvements in their own areas.
• To lead the work of the quality department by identifying risks and areas for development across the Academy by analysing and identifying the areas that require resource and mitigating the risks accordingly by providing early warning and risk profiles for curriculum and support areas and providing rapid intervention where necessary.
• To assure and enhance the Quality of Education and Training on offer to students and to deliver an excellent Student Experience across all areas of the Academy.
• To work with Student Council to fully engage students in the process of academic review and renewal.
• To act as OFSTED Nominee supporting all functions of inspection, under the direction of the Vice Principal
• Lead the organisation and implementation of quality processes, including lesson observations, and peer review, along with interventions across all areas of the education inspection framework (EIF), personal development (PD), Bachelor of Arts (BA), Higher National (HN), Apprenticeship, English, and Maths) and non-OFSTED related temporary learning agreement (TLA) (Commercial, HE, and Professional Qualifications) including the delegation of the Quality Leads.
• Develop and strengthen Teaching, Learning and Assessment (TLA) excellence (including the Digital strategy) across all aspects of the Academy delivery provision (including sub-contractors) and provide rapid interventions for TLA that is below the expected standard leading to improved outcomes.
• Be accountable for rapid, creative, and innovative improvements in business support service areas.
• To ensure the preparation and production of quality related reports as appropriate to Academic Governance Committees, Academic Standards and Quality Committee, Board of Governors and to external validating partners using agreed KPIs, to prepare and populate the Self-Assessment Report (SAR) and Quality Improvement Plan (QIP) documents alongside the Self Evaluation Document (HE).
• Ensure robust datasets are available to support Curriculum and Business Support areas and to ensure the Executive Team and Board of Governors can rely on them to effectively evaluate the quality of the Academy's Further and Higher Education Provision.
• Use KPIs to determine interventions for the quality and standard of progress and targets - directed by the VP, Heads of Curriculum and Leaders, Course Managers, and relevant support areas (e.g. Academic Support (AS) - ensuring timely reports and datasets are available for Heads of Curriculum and Leaders in preparation for management meetings and Quality Reviews - including student behaviour and complaints.
• To lead the management of student complaints across both further and higher education, investigate and prepare information for Executive Colleagues to respond to complaints in a timely manner, preparing termly snapshots with key learning points and areas for improvement.

Qualifications and Professional Development

• Degree level or equivalent vocational qualification (Essential)
• A postgraduate qualification (Desirable)
• A recognised full teaching qualification. (Essential)
• Level 2 (or equivalent) qualifications in English and Maths (Essential)
• HEA membership (Desirable)
• Evidence of recently undertaken professional development and subsequent practical application and impact. (Desitable)

Knowledge and Experience

• Significant experience dealing with Ofsted/QAA (Desirable)
• Knowledge of Ofsted and Quality frameworks, regulations, and Knowledge of recent Government policy on skills, FE, HE, and education (Essential)
• Commitment to Equality and Diversity, Safeguarding, Health & Safety, Every Child Matters (Essential)
• Able to demonstrate a knowledge of Prevent, safeguarding and promoting the welfare of children and vulnerable adults (Essential)
• A sound knowledge teaching, learning and assessment and appropriate strategies (Essential)
• Proven track record of managing others successfully (Essential)
• Demonstrable record of development of effective relationships with awarding bodies and others (Desirable)
• Significant experience of developing, implementing, and reviewing policies relating to academic quality and standards. (Desirable)
• Experience of engaging students in academic review (Desirable)

Please get in touch with your CV and details of your salary expectations and notice period.