Hire and Transport Coordinator

Location: Outskirts of York
Hours: Monday to Friday, 8:00 AM – 4:30 PM (Flexible Start & Finish Times Available)
Salary: Competitive, Dependent on Experience
Benefits: 33 Days Holiday (Inclusive of Bank Holidays), Company Phone & Tablet, Healthcare, Pension
Are you an experienced Transport Coordinator with a background in Plant Hire, Powered Access Hire, or Car Rental Hire? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you!
A family-run business with a close-knit team that prides itself on exceptional customer service and efficiency. As a Hire & Transport Coordinator, you’ll play a key role in ensuring smooth operations, working alongside the service department and engaging with clients to provide top-tier service.
Your Role Will Include:

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• \nCustomer Interaction: Taking inbound calls, providing expert advice, and ensuring clients receive the best service.
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• \nTransport & Delivery Planning: Coordinating deliveries and collections efficiently to meet client needs.
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• \nOperational Coordination: Liaising with the service team to ensure equipment is maintained and delivered in top condition.
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• \nUpselling & Business Growth: Identifying opportunities to upsell additional services, equipment, and accessories to maximise revenue.
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• \nSystems & Administration: Using computer system for bookings, scheduling, quoting and maintaining accurate records (computer literacy is essential).
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What We’re Looking For:

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• Experience in Hire, Plant Hire, Powered Access Hire, Car Rental, Transport Coordination, or Logistics.
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• Strong customer service skills – you’ll be the first point of contact for clients, so professionalism and friendliness are a must.
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• Ability to work in a fast-paced, problem-solving environment, ensuring smooth day-to-day operations.
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• A proactive and organised approach to work, with strong attention to detail.
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If you're looking for a role where you can make an impact, be part of a supportive team, and grow within a well-established company, apply today!