Hire Desk Controller

Hire Desk Controller

Newport

�30 - �35k depending on experience

Our established multi depot client is seeking a highly organized and customer-focused Hire Desk Controller to �oversee the daily operations of rental services at their Newport Depot. Your role will be vital in ensuring efficient coordination and delivery of their hire solutions

Key Responsibilities:

• Serve as the main contact for rental inquiries, advising clients and providing accurate quotes.


• Efficiently allocate equipment and coordinate with operators for timely dispatch.


• Prepare and manage rental contracts, ensuring compliance with safety regulations.


• Organise transportation


• Collaborate with the maintenance team


• Ensure compliance with all health and safety regulations.


• Provide exceptional service, addressing client needs and resolving issues promptly.


• Assist with billing, invoicing, and maintaining accurate financial records.


• Maintain detailed records of all rental transactions.

Qualifications:

• Experience in a similar role


• Strong organisational and multitasking skills.


• Excellent communication and customer service abilities.


• Proficiency in scheduling and administrative software.


• Problem-solving skills and attention to detail.

In return you will be part of a great team with the opportunity to progress within a business that prides itself on supporting their staff