Homelessness Prevention Officer

Role: Homeless Prevention Officer

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Contract Duration: Temporary 6 months
Hours: Monday - Friday (9-5)

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Pay Rate: £18 per hour
Hybrid working: 3 days in office in Borehamwood, 2 days from home

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Tate are working with a local authority in their search for a dedicated and knowledgeable individual to join their team as a Homelessness Prevention Officer. This role involves a mix of administrative tasks and direct interaction with individuals seeking assistance.

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Key Responsibilities:

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• Provide advice to homeless individuals based on current homelessness legislation.
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• Serve as the first point of contact for applicants, conducting initial assessments to determine if the council owes a duty to them.
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• Close cases where no duty is owed and follow up on necessary documents for cases where duty is owed.
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• Monitor and triage a busy inbox, managing two separate inboxes for agency referrals and general enquiries.
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• Allocate documents to the correct cases and distribute enquiries appropriately.
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• Work with various services including Health & Social Services and the Police.
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• Handle interactions with vulnerable individuals with care and sensitivity.
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Requirements:

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• Strong knowledge of homelessness legislation and how to assess homelessness.
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• Strong administrative skills and the ability to manage a busy inbox.
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• Experience in dealing with vulnerable people and various service agencies.
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• Ability to work independently and as part of a team.
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If you are passionate about making a difference and have the required knowledge and skills, we would love to hear from you!

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Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

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Tate is acting as an Employment Business in relation to this vacancy.

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Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.