Homeownership Officer

Homeownership Officer
Location: Birmingham
Pay Rate: �18-�22 per hour (via umbrella)
Contract Type: Temporary to Permanent
Are you an experienced Homeownership Officer looking for your next opportunity? We are working with a forward-thinking housing organisation in Birmingham seeking a skilled professional to join their team on a temp-to-perm basis.
Key Responsibilities of a Homeownership Officer:

• Managing a portfolio of shared ownership and leasehold properties.
• Administering service charges, ground rent, and other financial obligations.
• Assisting with leaseholder queries and disputes, ensuring exceptional customer service.
• Processing Right to Buy and Right to Acquire applications.
• Providing advice and support on leasehold management and compliance with housing regulations.
• Preparing documentation and reports, including Section 20 notices.

About You:

• Proven experience in leasehold or homeownership management within social housing.
• Excellent understanding of shared ownership, leasehold regulations, and service charge processes.
• Strong communication skills with the ability to manage complex queries effectively.
• Knowledge of housing systems and software is desirable.
• A proactive and solution-focused mindset.

Important Information:
This is an office-based role, working full-time Monday to Friday.
Benefits of the Homeownership Officer Role:

• Competitive hourly rate (�18-�22 per hour via umbrella).
• Opportunity to secure a permanent position within a reputable organisation.
• Gain valuable experience in a fast-paced, supportive environment.

If this role is something of interest please give Tiyana a call on (phone number removed) or email (url removed)