Hospitality Duty Manager Annual Salary: (depending on experience) Location: Belfast Job Type: Full-time Are you passionate about hospitality and seeking a new challenge? We have an exciting opportunity for a Duty Manager to join a prestigious family-owned company in Belfast. You will be part of a creative and energetic team dedicated to delivering exceptional service. This is your chance to advance your career in hospitality and be a key player in overseeing operations and ensuring customer satisfaction. Day-to-day of the role: Oversee the operations of the premises in the absence of the Manager and Assistant Manager. Ensure the unit's profitability and improvement by adhering to the Company's standards and policies. Lead by example to foster a positive and respectful team culture. Manage variable costs effectively to maintain profitability. Contribute ideas and feedback for business planning, including promotions and events. Deliver high-quality customer service, ensuring customer satisfaction and a strong management presence during peak hours. Train the team in upselling techniques and personalized customer service. Control stock according to Company procedures, including handling, portioning, and minimizing wastage. Assist in managing labour costs by adapting to changes in demand. Identify training needs and participate in staff training to uphold Company performance standards. Ensure compliance with all legal and Company requirements for hygiene, food safety, health, and safety. Required Skills & Qualifications: Proven experience in a similar role within the hospitality sector. Strong leadership skills and the ability to work professionally with a team. Excellent customer service skills with a focus on customer satisfaction. Ability to manage variable costs and contribute to business planning. Knowledge of stock control procedures and compliance with hygiene and safety regulations. A proactive approach to team development and performance management. Benefits: Competitive salary based on experience. Comprehensive training and development opportunities. Clear pathways for career progression within the company. If this sounds like the ideal job for you, please contact me on or Skills: Hospitality Supervisor Team Leader Food & Beverage