Hospitality Manager
Posted 2 days ago
- Downham Market, Norfolk
- Any
- External
- Expires In 3 months
As a Hospitality Manager, you will use your excellent people management and communication skills to provide residents with an outstanding experience. Your role will encompass overseeing all aspects of the homes hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level.
If you have proven experience in a similar role within a care home, hotel or hospitality environment and you know about the relevant laws, regulations and policies, like employment and health and safety legislations, apply NOW!
Key duties and responsibilities Create a caring service experience aligned with the homes family values: compassion, empathy, and transparency.
Foster a positive work environment emphasising teamwork, improvement, and top-notch service.
Deliver exceptional experiences for residents, surpassing their needs and expectations.
Oversee food service operations, collaborating closely with the chef for quality meals on time.
Develop engaging activities promoting residents' interests, fun, and well-being.
Maintain a top-notch first impression experience and uphold high cleanliness standards.
Address maintenance issues promptly to keep the facility in good condition.
Manage the hospitality budget to meet revenue targets while controlling costs.
Build strong relationships with residents, families, and staff.
Ensure staff are well-trained and equipped for effective performance.
Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Skills and attributes Previous experience with a hospitality background-preferably some hotel experience.
Excellent communication, motivational and people skills.
Genuine interest in engaging our residents and their families on a regular basis.
Organisational skills with good time keeping.
Benefits Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme.
Blue Light Card Scheme.
TPBN1_UKTJ
If you have proven experience in a similar role within a care home, hotel or hospitality environment and you know about the relevant laws, regulations and policies, like employment and health and safety legislations, apply NOW!
Key duties and responsibilities Create a caring service experience aligned with the homes family values: compassion, empathy, and transparency.
Foster a positive work environment emphasising teamwork, improvement, and top-notch service.
Deliver exceptional experiences for residents, surpassing their needs and expectations.
Oversee food service operations, collaborating closely with the chef for quality meals on time.
Develop engaging activities promoting residents' interests, fun, and well-being.
Maintain a top-notch first impression experience and uphold high cleanliness standards.
Address maintenance issues promptly to keep the facility in good condition.
Manage the hospitality budget to meet revenue targets while controlling costs.
Build strong relationships with residents, families, and staff.
Ensure staff are well-trained and equipped for effective performance.
Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Skills and attributes Previous experience with a hospitality background-preferably some hotel experience.
Excellent communication, motivational and people skills.
Genuine interest in engaging our residents and their families on a regular basis.
Organisational skills with good time keeping.
Benefits Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme.
Blue Light Card Scheme.
TPBN1_UKTJ