Hotel Duty Manager

Job title: Hotel Duty Manager

Salary: Up to 30,000 GBP

Location: Dunster, Somerset

Accommodation provided: Yes (self-contained cottage)

Charge for accommodation: Negotiable

Type of contract: Permanent

Workplace description: Located within Exmoor National Park, this amily-run hotel,  hotel is just 550 yards from Dunster Castle. The restaurant is open for dinner with the menu varying nightly and a breakfast buffet, including full English breakfast, is available. The hotel is 1.2 miles from the sea and just 2.5 miles from the West Somerset Steam Railway at Minehead.

management of the hotel and its staff in the absence of the Hotel Manager. Primarily you will be accountable for leading front-of-house reception, reservations and food & beverage operations to deliver exceptional standards.

Key Responsibilities 

Meeting and greeting customers (individuals and large groups)

Be hands-on and involved in the day-to-day running of the hotel, which may include carrying out anything from reception duties to serving meals and drinks in quieter periods

Assisting with Company Health and Safety Procedures

Cash Handling, security procedures

Addressing problems and troubleshooting

Overseeing the service of Breakfast, Lunch and Dinner in the Dining Room.

Dealing with customer complaints and comments

Essential criteria: Have Strong Management and Leadership ability

Have previous Hotel experience as a Duty Manager (Front of House and Bar/Restaurant experience is also preferable)

Have previous experience with a hotel management software

Have excellent Communication Skills

Pay attention to detail

Have the ability to multi-task, work under pressure and manage several different tasks at the same time

Have a reliable and stable work history

Be flexible, work shifts will predominantly include afternoons, evenings, weekends and bank holidays

I would like to thank you for your interest shown in this position. Please note that we take your application very seriously, but must stress that applications will only be answered in person if they match the criteria of the position advertised.

Important Notes:

1. Applications should be made by email or phone.

2. Applications should be in Word format only and in ENGLISH!

3. DDH Recruitment Ltd does not charge work seekers for its services.

4. All workers will be subject to UK taxation.

Please be aware that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for DDH Recruitment Ltd to work with your enclosed information and CV content and to share these details with our clients. We take the receipt of your CV as your permission to proceed with your application. If you do not wish DDH Recruitment Ltd to use your details with our clients, please contact us as soon as possible.