Night Manager - Boutique Hotel - Up To £32,000
Are you an experienced hospitality professional looking for a leadership role in a dynamic, customer-focused environment? Wonderful boutique hotel is seeking a Night Manager to join the team and oversee smooth operations during the night shift.
Key Responsibilities:
Opera System Knowledge : Experience with Opera or a similar PMS system is ideal; we welcome candidates with foundational knowledge and a willingness to learn.
Customer Service Excellence : Previous experience in a guest-facing role is essential. You will handle guest interactions, ensuring satisfaction and resolving any conflicts professionally and efficiently.
Fluent English Skills : Strong verbal and written communication skills in English are required.
Leadership Experience : Proven experience as a manager or supervisor in hospitality is essential. You will manage and motivate a small night team.
Duty Manager Skills : Knowledge of health and safety procedures, including pool testing, is desirable.
Willingness to Train : Preparedness to complete First Aid and Pool Responder training, if needed.
Administrative Proficiency : Capable of creating staff rotas and managing administrative tasks, with a readiness to learn new computer systems.
Conference Management : Ability to manage and prepare conference room setups during the night shift, optimizing day staff resources.
Porter Duties : A hands-on approach to support porter responsibilities when required.
What We're Looking For:
A proactive, solution-oriented individual with a strong work ethic.
Previous experience as a Night Manager or Duty Manager
Exceptional organizational and multitasking skills.
A team player who thrives in a fast-paced, boutique hotel environment.
What's On Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive and friendly work environment in a unique, boutique hotel setting.
If you have the skills and experience as a Night Manager and ensure the highest standards of service, we'd love to hear from you.
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