Housing Liaison Officer
Haringey
�20 per hour umbrella
Contract (3 months+)
The Role:
- To be part of delivering a high quality, consistent, flexible, value for money comprehensive service to all tenants and leaseholders, including tenancy management, new tenancies, and tenancy changes, interviewing service users and dealing with general enquiries.
- To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates.
- To take part in the organisation's response to emergencies, helping to co-ordinate actions and providing support to residents.
- To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with the client, Police and other agencies. To take enforcement action to resolve anti-social behaviour and breach of tenancy matters and to refer particularly complex issues to a Senior Housing Officer.
The Candidate:
- Working with the general public, preferably in a service delivery setting.
- Working in a diverse community
- Communicate effectively with the public and members of staff at all levels and from diverse backgrounds.
- Good understanding of issues relating to social housing.
- Ability to work as part of a team and work with others to ensure projects and tasks are completed on time.
- Ability to use own initiative and to work under pressure.
- Ability to prioritise own workload with a high standard of organisational skills
How to Apply:
Please submit your application via the contact details provided and you will be contacted with further information about this opportunity or call me on; (phone number removed).