Housing Management Assistant

Housing Management Assistant
Southampton
Supported Housing
3 Month Contract
37 Hours
£17.19 LTD / £14.65 PAYE (inc hol)
We are seeking a Housing Management Assistant to join a Local Authority in Southampton. This role involves providing administrative support in housing procedures and updating the Housing data platform.
THE ROLE
As a Housing Management Assistant, you will support tenancy and estate management services, ensuring compliance with council policies and procedures.

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• Maintain accurate data on the Council’s housing management system
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• Process tenancy records using File Director for scanning and storage
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• Handle phone enquiries and provide initial support to residents
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• Assist customers with Homebid applications and bidding processes
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• Book sign-ups and assist in tenancy paperwork preparation
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• Support mutual exchanges, including processing and sign-ups
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• Prepare case files for ASB cases and provide basic advice to residents
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THE CANDIDATE
The ideal candidate will have previous experience in a similar housing-related role and be confident in administrative and data entry tasks.

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• Experience with tenancy and estate management administration
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• Strong data entry and record-keeping skills
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• Ability to handle customer enquiries professionally
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• Knowledge of housing management systems and procedures
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• Experience liaising with internal teams and external agencies
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THE CONTRACT

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• 37 hours per week, Monday to Friday
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• 3 Month Contract
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• £17.19 per hour LTD company rate / £14.65 per hour PAYE (inclusive of holiday pay)
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HOW TO APPLY
To apply for this role, please email a copy of your CV to ##### or call on 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!