Housing Manager - Income

Housing Manager: Income
Durham, County Durham
Permanent, Full time (37.5 hours per week)
Salary £32,000 plus great benefits including Health cash plan!
Home, a place where you belong
We have two great opportunities for a Housing Manager to join Home Groups awesome housing team in Yorkshire, which forms part of our wider regionalised East Coast and Yorkshire region.
Youll be savvy in commercial aspects and local reporting, knowing and keeping abreast of benefit changes and understanding how this will impact our region and our customers. Working closely with our financial inclusion colleagues and internal campaigns, youll provide support for our complex / vulnerable customers. You may already have extensive experience of income collection within another sector.Come and showcase your skills! Youll join our team with a real focus on income management and sustaining tenancies.
Typical day as a Housing Manager: Arrears & Income
You will work alongside our income housing managers to support customers and identify regional trends
You will provide support where its needed most, advising and supporting on benefit applications and maximising income for customers for example discretionary housing payments, new claims and PIP.
Youll build up a knowledge base and know who offers support in your region, and youll know how to make successful and meaningful referrals to external agen...