Housing Officer L2 (Brent/Camden)

We’re looking for a Housing Officer General Needs Level 2 to join our client’s team. This role is responsible for covering a patch of properties Brent/Camden covering annual visits, sign-ups viewings, dealing with tenancy matters managing arrears dealing with safeguarding, ASB, repairs responding to MP's enquiry.
Key Details:

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• 2-3-month temporary contract (potential to extend)
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• \nHybrid working: 2/3 days on patch, 2/3 days in the office
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• 35 hours per week
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• \nRates: £20.43 ph PAYE / £26.85 ph Umbrella
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Your Role:

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• \nActively engage with residents, addressing any issues related to their property or living experience.
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• \nConduct estate inspections to ensure high standards of property maintenance.
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• \nRespond to tenant enquiries and complaints, ensuring issues are resolved in a timely manner.
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• \nWork collaboratively with managing agents, contractors, and internal teams to address property-related concerns.
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• \nManage service charges, ensuring budgets are set and effectively communicated to residents.
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• \nEnsure compliance with housing regulations, including health and safety, repairs, and tenancy management.
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• \nSupport residents with tenancy issues, rent payments, and community engagement initiatives.
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What We’re Looking For:

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• Previous experience in housing management, tenancy support, or a similar role.
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• Strong customer service skills, with a focus on resident satisfaction.
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• Ability to handle challenging situations professionally and effectively.
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• Knowledge of housing legislation, repairs processes, and service charge management.
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• \nStrong IT and administrative skills, including Microsoft Office.
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Why Apply?

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• Work with a leading housing provider in a rewarding role supporting residents.
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• Gain valuable experience in housing operations, tenancy management, and community engagement.
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• Opportunity for contract extension based on performance.
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* Interested? * Submit your CV today and take the next step in your housing career. Apply now!