Housing Options Officer

Vivid Resourcing areworking on an ongoing interim role for a local council authority, based in the East Midlands.

The role is a Housing Options Officer.

As a Housing Options Officer, you will be delivering an efficient, high quality professional service to all users on housing and homelessness related matters.

The main focus will be on preventing homelessness whilst ensuring that care and support needs are met. You will also be investigating clients circumstances and raising awareness and delivering training on homelessness, as well as collaboratively working with internal and external partners.

This is a hybrid role you will be working 2 days in the office, and other 3 days working from home. This is dependent on Team Rota and Duty Desk.

About the role:

• To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 2017
• To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity
• Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions
• Identify clients with support needs, treat them respectably, thoughtfully and sensitively.
• To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness

About you:

• At least 3 years of experience as Homelessness Prevention Officer within the Public Sector.
• Excellent communication and interpersonal skills, both written and verbal
• As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act.
• Experience of managing complex client caseload and ad-hoc cases.
• A good knowledge of administrative and IT system.
• The ability to be self-motivated and highly organised.
• Eligible to work in the UK.
• Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training.
• Occasional travel within and beyond the Council's geographical boundaries.

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.