HR Advice Manager

Job Purpose
We are seeking an HR Advice Manager to join our clients dynamic team in Blackfriars, London. In this pivotal role, you'll be responsible for guiding a team of HR experts to deliver exceptional advice and service to a diverse range of clients across Great Britain and Northern Ireland. As part of our agile leadership team, you'll play a crucial role in achieving and surpassing their business objectives.

Job Overview
In the role of HR Advice Manager, you will oversee day-to-day team management, ensuring the HR advisors provide accurate, legally compliant guidance and superior HR assistance to our clients. Your strategic vision will ensure a commercial approach is at the forefront of our operations, while your motivational skills will drive your team towards achieving departmental KPIs.

Day-to-Day Responsibilities

• Manage individual and team performance through regular feedback, coaching, and development-focused one-on-ones.
• Identify and address knowledge and skill gaps while collaborating with stakeholders to implement relevant training interventions.
• Build and maintain a cohesive team environment, providing leadership and ongoing support to your team members and colleagues.
• Ensure the smooth daily management of the advice team and facilitate effective coaching.
• Attend daily leadership meetings to discuss business performance and improvement strategies.
• Conduct disciplinary and grievance meetings as required, ensuring adherence to the Employee Handbook.
• Cultivate strong relationships with senior stakeholders, communicating employee issues and proposed solutions proactively.
• Facilitate training sessions for new and existing team members.
• Monitor daily activities and performance metrics, reporting regularly to the Associate Director of Operations.
• Lead recruitment drives to maintain optimal team resources and manage attrition.
• Manage department projects and facilitate communication to ensure success in implementation and delivery.
• Uphold quality and legal standards through regular work reviews and maintain accurate records of advice provided.
• Stay informed on HR and Employment Law changes, ensuring you and your team remain knowledgeable about relevant legislation.
• Champion our HR-Inform platform and provide feedback for improvement.
• Identify business development opportunities and support the team in offering product recommendations to clients.
• Collaborate strategically with stakeholders across various departments to address challenges and drive business success.

What You Bring to the Team

• Strong technical knowledge of HR and Employment Law, with the ability to coach and develop your team.
• A proactive "can-do" attitude, a thirst for knowledge, and excellent communication skills.
• Constructive feedback delivery skills and a dynamic approach.
• Exceptional people management and interpersonal skills.
• Strong time management abilities, with a knack for prioritisation.
• Proficiency in MS Office and a willingness to embrace bespoke systems.
• Excellent service issue resolution skills and a passion for achieving targets and generating new business referrals.

This is an exciting opportunity to be part of an award-winning workplace. Our client prides itself on a fast-paced and energizing office environment, and we seek colleagues with a positive and results-focused mindset.

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