Hub Coordinator - Newcastle Hospice

Salary: Marie Curie Pay Scale, aligned with AFC BAND 2 £22,383 pro rata, per annum, plus enhancements  
Hours/Contract: 37.5 hours per week - 9 months Fixed Term
Based: Newcastle Hospice
Closing date:   19th August 2024
Interview date:      TBC
We are looking for a new team member to join the dynamic Newcastle Marie Curie Coordination Hub.
This role is part of a team responsible for supporting the co-ordination and booking of the care for Marie Curie Services based in Newcastle. This requires a high level of diplomacy and communication skills and the ability to work accurately and under pressure. You will directly support the Hub Manager, Senior Coordinator, Senior Nurses, Registered Nurses and liaise with Marie Curie Nurses, District Nurses, the local care teams and patients' families and carers.
IT literacy, administration experience, a professional and sensitive telephone manner and experience of working in a customer service environment are essential. The ability to prioritise work and deal with changing service demands are also key to the role.
If you want to work in an organisation that really makes a difference every day, we want to hear from you.
Marie Curie Benefits Package 
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension (the charity will match your contribution up to 7.5%) 
- Marie Curie Group Personal Pension Scheme 
- Loan schemes for bikes; computers and satellite navigation systems   
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)  
- Entitled to Marie Curie Blue Light Card  
- Entitled to Benefit-Hub Discount Scheme 
- Life assurance - for all employees  
What's in it for you
- Annual leave allowance - 27 days plus 8 public holidays (pro rata)  
- Annual leave aligned to NHS (subject to eligibility, which must be most recent continuous service immediately prior to joining MC with no breaks of service)
- Competitive Policy for parental/sick Leave  
- Continuous Professional development - (Marie Curie supports and encourages personal and professional development) 
- Industry leading training programmes 
- Flexible Working 
- Free DBS
- Free Uniform 
- Generous enhancements:  - 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am) 
- 83% x your basic salary per hour paid for Sundays and Public Bank Holidays  
What we are looking for
- Excellent communication, inter-personal and organisational skills
- Working knowledge of windows applications, including databases
- Experience of working within a customer services environment
- Flexibility and reliability, with a positive and professional attitude
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via #####
This role will be subject to receiving a satisfactory Standard DBS record check
We reserve the right to close this vacancy early.  Agencies need not apply.