HVAC / Gas Service Manager

Our client is a small family owned and managed company who carry out a wide range of mechanical and technical services to both domestic and commercial clients in the South West. They are looking for an experienced HVAC / Gas Service Manager with demonstrable leadership skills to lead a professional team of engineers. Their focus is to provide a quality service to their customers at all times.

This is a fantastic long-term opportunity for an experienced HVAC / Gas Service Manager to join a small friendly team who wants to make a difference and carve out a successful career for themselves.  This is a highly responsible and rewarding role where you will have a real impact in the future growth and success of the business.

Responsibilities - HVAC / Gas Service Manager

• To manage the daily delivery of service and breakdown operations for the company


• To run a small experienced team of engineers who carry out emergency, urgent, routine, planned and cyclical jobs for domestic and commercial clients


• Deliver an effective service whilst managing expenditure


• P&L responsibility for all service and breakdown operations.  In addition, ensuring all incoming applications for payment are check and signed off in a timely manner


• Maintaining and growing client relationships to ensure contract extensions, remedial works and installations.  Including to represent the Company at site meetings


• Carrying out technical inspection and spot checks


• Reporting on department performance


• Implementing company policy and procedures


• Participation in the out of hours management rota


• Provide regular updates on progress and performance of service


• Drive efficiencies and productivity of engineers whilst focusing on profit margin opportunities


• Responsible for any RAMS, PPE, Toolbox Talks and audits required for the team

Skills & Experience - HVAC / Gas Service Manager

• Recent (but not necessarily current) Gas Safe ACS Qualifications


• Relevant HVAC technical background (bias towards plumbing and heating)


• Excellent knowledge of gas repairs and servicing in both domestic and commercial environments which includes any relevant regulations, legislation and best practice


• Service contract and remedial quotations and management


• Experience of implementing and delivering operational procedures, including PPM schedules


• Proven client facing / customer service experience


• Leadership skills


• Comprehensive IT and systems knowledge


• Full driving licence


• Clear DBS


• CSCS

Benefits - HVAC / Gas Service Manager

• Company Pension


• Company Phone & Laptop


• Company Vehicle Allowance


• Death In Service Insurance


• 32 Days Paid Holiday (including statutory holidays)

Hours: Monday – Friday 8.00am to 5.00pm