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ICT Equipment Officer

Posted 3 months ago

Role: ICT Equipment Officer REF (phone number removed)

Contract Length: Until September 2024

Location: Exeter

IR35: Inside

Pay Rate to Intermediary: �15.61 per hour





Spinwell is recruiting for an ICT Equipment Officer for an excellent opportunity within the public sector.





RESPONSIBILITIES OF THE ICT EQUIPMENT OFFICER




  • Producing ICT equipment specifications with support of others for hardware and services

  • Maintain a database of 3rd party contracts and their key attributes such as contact details, goods and services offered, link to website and other resources and key police users of the services. Liaison with Procurement and Purchasing areas

  • Act as single point of contact for issues relating to ICT equipment orders, including documenting any decisions made.

  • Consolidating requirement and demand for ICT equipment

  • Ordering on behalf of the ICT Department equipment such as; desktops computers, laptops, ancillaries, radio accessories, standard phone and computer lines /links

  • Receipting goods as received and updating stock lists.

  • Liaising with Procurement and Purchasing areas

  • Planning and ICT equipment stock maintenance and stock management





SKILLS/EXPERIENCE OF THE ICT EQUIPMENT OFFICER




  • Ability to undertake and achieve ITIL Service Management certification if not held already

  • Provide Customer Service

  • Gather Information to support action

  • Make best use of technology

  • Provide Specialist Advice and Knowledge

  • Maintain a record management system

  • Demonstrable ability to support and maintain documentation and databases

  • Proven commitment to providing exceptional customer service

  • Proven ability to work unsupervised, to demanding timescales and as part of a team

  • Experience of working in user-focused ICT service delivery environment

  • Demonstrably effective communications skills

  • Demonstrably good communication skills with the ability to communicate

  • technical information in a meaningful way to a non-specialist customer base

  • Proven problem solving ability

  • Fully competent and experienced in Microsoft office applications, particularly Microsoft Excel and SharePoint



If you are an ICT Equipment Officer, apply now or send your CV to Spinwell!







We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.



Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us