Inbound Sales / Customer Service

Inbound Sales / Customer Serviuce

Renewal Consultant / Bedford

Full Time, office based.

Working for a well established Insurance�Broker �you will be taking inbound calls from customers enquiring about renewing or upgrading their insurance policies. The idea candidate will have a proven track record in Customer Services, Sales or Account Management. Have a hungry approach toward telesales, amazing attention to detail, be enthusiastic with the desire to succeed.

This forward-thinking company encourage team members to take industry exams and financially reward you�when passed. Given the ambitious yet realistic expansion plans, long-term progression opportunities exist for hungry candidates.

General duties:

• Speaking with existing customers about policies�due for renewal.


• Build�rapport with customers while�renewing insurance policies over the phone.


• Handling objection, any issues or�counter quotes from other insurance providers or brokers where necessary in a professional way.


• Taking policy details ensuring every piece of information is correct and managing the relevant paperwork.


• Scoping out opportunities for other potential insurance policies to quote or referrals to pass over to the sales team.

Essential skills:

• Proven track record in customer services/sales/account management


• Driven and hungry approach toward sales


• Attention to detail.


• Enthusiastic persona with the desire to succeed.

Package

• OTE in range of �24 - �28,000


• 9.30am start �5pm finish


• Encouraged to achieve a Cert CII qualification.


• Fully expensed qualification plus bonus of �1,000 paid on completion.


• 20 days holiday plus an extended Christmas shutdown


• Regular company business and social events