Insolvency Client Advisor / Administrator

Client Administrator – Insolvency Bonds TeamLocation: Nottingham (Hybrid – 3 days in the office, 2 days from home)
About the RoleThis is a permanent, full-time opportunity to join a specialist Insolvency Bonds Team. Working within a small team, you will manage a portfolio of clients made up of Insolvency Practitioners across the UK.
Key Responsibilities:

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• Managing monthly spreadsheet submissions from clients, placing Bond cover, and reconciling premiums.
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• Liaising with clients to resolve queries related to Bond cover and cases.
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• Identifying risk exposures within your portfolio relating to new business, renewals, and client changes.
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• Preparing new client and renewal documentation, including risk assessments.
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• Updating internal systems with risk information and managing renewals.
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• Managing workload efficiently to ensure excellent client service.
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• Chasing overdue payments to maintain Bond cover.
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• Keeping all documentation accurate and up to date.
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About You:

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• Experience in an office or administrative role is essential.
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• Insurance experience is preferred, and those with Acturis experience would be ideal.
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• However, candidates from a non-insurance background with strong attention to detail will also be considered.
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• Strong customer service skills, with the ability to build professional relationships.
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• Confident written and verbal communicator.
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• Proficient in Microsoft Excel and database systems, with strong attention to detail.
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• Experience with invoices and credit control.
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This is an excellent opportunity for a detail-oriented professional looking to develop within a specialist team while benefiting from hybrid working.