Internal Account Manager

Are you ready to elevate your career in a thriving and inclusive environment? Our client, a fast-growing leader in the unified communications and collaboration solutions sector, is seeking a dedicated Internal Account Manager. This role offers the chance to join a dynamic team, driving growth and customer satisfaction within a key position in their organisation.
**Key Responsibilities:**
- **Sales Generation:** Achieve monthly sales targets through outbound calls, upselling, cross-selling, and nurturing key customer relationships.
- **Account Management:** Oversee customer portfolios, ensuring retention and growth by processing orders, resolving issues, and delivering exceptional customer support.
- **Relationship Building:** Maintain robust relationships with customers, ensuring satisfaction and identifying potential for growth within their accounts.
- **Collaboration:** Support the external sales team, provide sales forecasts, and manage pipelines to enhance business development opportunities.
- **Performance Monitoring:** Meet defined KPIs such as outbound call targets, service attachment rates, and dormant account reactivation.
**Key Requirements:**
- Proven experience in a customer-facing role, ideally in sales or account management within the technology or IT distribution sector.
- Strong communication and relationship-building skills, with the ability to manage multiple customer accounts effectively.
- Proficiency with CRM systems and order processing software.
- Ability to work both independently and collaboratively within a team.
- Knowledge or experience in the AV/UC distribution space would be highly desirable.
**In Return, You Will Receive:**
- A competitive salary and commission structure.
- Excellent company benefits, including private medical insurance, gym membership discounts, and more.
- A vibrant, collaborative working environment with a focus on personal and professional development.
This role is perfect for someone with a passion for sales and customer relationship management, looking to advance their career in a leading company. Submit your CV now to explore this exciting role further and become part of a team that values diversity and inclusivity in all aspects of the business.
Interested candidates are encouraged to apply promptly.