Internal Sales Account Manager

Office Depot have an exciting opportunity for a Internal Sales Account Manager to join our team on a full-time, permanent basis. In return, you will receive a competitive salary.

Benefts you will receive as our Internal Sales Account Manager:

• 32 days holiday (inc BH) rising with service


• Enjoy your Birthday off (take Friday or Monday if at the weekend)


• Volunteer day for a local charity.


• Salary Sacrifice Pension scheme


• Life Assurance scheme


• Access to our Benefits portal, discounts on gym membership etc.


• Accees to a Cash Health Plan


• Electric Car Scheme.


• Enhanced Maternity, Paternity and Adoption leave


• Also we have many development options available through the Apprenticeship scheme with access to many professional and national qualifications.

About the Internal Sales Account Manager role:

As our Internal Sales Account Manager, you will ensure the retention of existing business through proactive outgoing telephone and email communications

Key responsibilities as our Internal Sales Account Managerinclude:

• To introduce and sell promotions, new products and services (Gap Fill) to those customers


• To canvas and win new customers through referrals, data acquisition and targeted new business campaigns


• To promote and encourage use of the company’s Ecommerce system, SmartPad.


• To overall increase sales and margin in existing customers in line with targets


• To work with the Regional Sales Division to identify opportunities and threats to existing customers where there would be benefit from external support


• To competently, deal with objections and close business through the application of first class selling skills


• To deal with customer orders, queries and complaints efficiently where appropriate cannot be done through SmartPad


• To maintain a first class standard of service, collaboration and communication with both our internal and external customers


• Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.

Skills and experience required as our Internal Sales Account Manager:

• Customer focused and able to flex approach to meet different stakeholder requirements


• Delivers on commitments


• Builds strong internal and external working relationships and networks


• Pragmatic approach


• Understands the bigger picture


• Questions and challenges others to get to the root of people and business issues


• Maintains highest levels of integrity and confidentiality


• Sales skillset and experience is a distinct advantage, however training will be given to the right candidate


• The ability to use strong communication skills (verbal, written and active listening) to engage and influence stakeholders, both externally and internally

If you feel you have the skills and experience to become our Internal Sales Account Manager then please click “apply” now – We’d love to hear from you!