Internal Sales

Job Title: Internal Sales

Reporting To: Branch Manager

Salary: Competitve 

Location: Hillington, Glasgow

Main Purpose: To ensure the timely response to all customer enquiries.

Duties & Responsibilities:

• Monitor and respond to all customer enquires sent to the branch through email or phone calls.


• Create customer quotes.


• Contact suppliers to get prices and lead times on parts required for quotes.


• Convert quotes to orders on the system once accepted by the client.


• Advise customers that goods are ready for collection.


• Arrange shipping of the goods to site if required.


• Convert jobs to invoices on the system once collected or shipped.


• Work with the internal service team to quote remedial works required from engineer site visit reports.


• Convert remedial quotes to jobs once accepted by the client.


• Place orders with suppliers for parts required.


• Notifying the internal service team once all materials for remedial jobs are booked into stock and the jobs are ready to schedule.

Skills, Knowledge & Person Specification:

• Good communication skills


• Good numeracy skills


• Computer literate in various Microsoft packages and company operated systems


• Self-driven and focused individual with the ability to work on own initiative


• Ability to work as part of a team


• Proactive/problem solver


• Capable of multi - tasking


• Knowledge of pumps and ancillary equipment would be adventageous

Attributes:

• Tenacious


• Driven


• Ability to focus


• Organised


• Calmness