IT Administrator

IT Administrator - Belfast - Permanent - £26,000 per annum REED Technology are delighted too partner with an excellent medical organisation who require an IT administrator to join their team. Responsibilities * Assist the IT Manager to optimize the Salesforce CRM system, tailoring it to fit business needs and integrating it seamlessly with other platforms. * Provide first-level technical support for office IT issues, efficiency troubleshooting and resolving hardware, software, and network problems. * Assist with the office phone system, ensuring its reliable operation, setup, maintenance, and user support. * Collaborate with all departments to understand their technical requirements and develop IT solutions that drive business objectives and innovation. * Liaise with external IT service providers to tackle issues beyond in-house resolution capabilities. * Stay abreast of the latest Salesforce features, updates, and integrations, applying this knowledge to foster continuous improvement in business processes. * Conduct training sessions for staff on leveraging Salesforce and other IT systems to their full potential as required. * Maintain comprehensive documentation for IT systems, policies and procedures ensuring clear guidance and support for all users. Essential Criteria/Experience * Proven experience as an IT Administrator or similar role. * Strong knowledge of IT infrastructure, cybersecurity, and data protection. * Familiarity with a variety of software, hardware, and network systems. * Excellent problem-solving and communication skills. * Ability to work in a fast-paced and dynamic environment. * Flexible approach to work with the ability to work effectively under pressure. * Encourages Co-Operative working Benefits: * 30 days holidays (including stat days). Additional Birthday Day off. * Private Health Insurance. * Successful applicants can expect; a thorough training and development plan, generous salary If you meet the above criteria then please contact niall lennon for a confidential discussion. Skills: it adminsistrator desktop support technical support