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IT Apprenticeship

Posted 2 days ago

Step into the fast-paced world of cutting-edge connectivity with Evolving Networks, a company redefining how businesses stay connected. Were looking for driven, tech-savvy individuals to join us as IT Support Apprentices, where youll gain invaluable skills while working alongside industry experts.
From troubleshooting and problem-solving to mastering advanced network technologies, this apprenticeship is your gateway to a rewarding IT career. At Evolving Networks, we dont just train apprentices we empower future tech leaders to make a real impact.
Ready to start your journey in a role thats anything but ordinary? Lets grow together.
A Typical Day in the Job:
Solving network connectivity issues using remote systems
Managing service tickets and customer requests
Answering telephone and email support requests
Communicating with customers
Completing the initial diagnosis of support cases and network events and either resolving to the customers satisfaction using documented processes and procedures or escalating as necessary
Setting up core routers

Full training and support will be provided by your workplace mentor and from the Baltic team.
Salary, Hours & Benefits:
£16,000 per annum
Monday Friday
08:00am 17:00pm or 09:00am 18:00pm
Standard holiday allowance
An open, relaxed and friendly office environment
Regular social events such as curry nights, BBQs and Christmas parties
No working on your Birthday
Free onsite parking
Company pension scheme
Private healthcare scheme
Bring your dog to work days
Free qualification of your choice each year
Desired Qualities, Skills and Knowledge:
Well organised and methodical
Able to work to deadlines and under pressure
A committed team player
A clear concise communicator
Grade 4/C in Maths and 5/C English GCSE

Your Training with Baltic:
This apprenticeship provides the skills, qualifications and experience you need to immerse yourself in an exciting, fast-moving industry and become an effective IT Network Technician .
Next Steps:
If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.
Eligibility Criteria:
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship

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