IT Change Analyst

Title: IT Change AnalystLocation: HelensburghSalary: Up to £65kJoin our dynamic team as an IT Change Analyst, based in Faslane, Helensburgh. Enjoy the flexibility of our innovative 4xFlex working pattern, featuring a condensed 4-day workweek (Monday to Thursday) and the option for hybrid working, typically spending 2 days onsite.Key Responsibilities:Optimise Change Control Processes: Streamline and enhance our Change Control procedures for maximum efficiency.Collaborate on ITIL4 Practices: Work with customers to improve processes in alignment with ITIL4 standards.Client Reporting and Presentations: Deliver concise progress reports and compelling presentations to clients.SIEM Subject Matter Expertise: Act as a subject matter expert in Security Information and Event Management (SIEM), providing recommendations for product enhancements.Incident Analysis and Escalation: Conduct thorough analysis of SIEM outputs, promptly identifying and escalating any incidents or breaches.Secure by Design Assurance: Provide assurance support to team members on Secure by Design principles.Technical Risk Communication: Translate technical risks into understandable formats for non-technical stakeholders.Mentorship: Mentor junior team members to foster growth and development.Effective Communication: Engage effectively with clients and managers across all levels.The successful candidate must achieve the appropriate level (SC) of security clearance.Required Skills, Qualifications, and Experience:Proven track record as an IT Change Analyst, Cyber Security Analyst, or in a related role.Proficiency in implementing ITIL processes.Strong expertise in SIEM operations.Competence in Risk Management and NIST Cyber Security Controls.Exceptional stakeholder management skills with client-facing experience.Ability to thrive in a fast-paced environment, adapting to evolving priorities.Highly organised with a pragmatic approach, consistently meeting deadlines.Excellent interpersonal and communication skills, both written and verbal.Desirable Skills:Certified Information Systems Security Professional (CISSP).Experience in Government/Ministry of Defence settings is advantageous.Join us and be a part of a team that values innovation, professional growth, and the ability to make a real impact. Apply today!