IT Field Service Technician

IT Field Service Technician | Bristol and surrounding areas | up to £28,000 depending on experience

Established for over 17 years. Our client provides end-to-end store systems support for retailers with multiple sites throughout the UK and beyond.

The position will be home based and will involve some weekend work in order to meet customer demands.

Hours of work

75 hours per fortnight, Monday to Saturday week one and Tuesday to Friday week two. Alternate Sundays on-call on a paid overtime basis.

The exact working hours will be flexible in order to meet customer demands however start time is no later than 08:00 daily unless otherwise arranged.

One hour unpaid lunch break per day. Possible additional overtime working by prior arrangement in order to satisfy customer needs.

What can you expect in return?

• Company Van, Optional private health care scheme after a six-month qualification period
• Life insurance and Workplace pension scheme subject to meeting enrolment criteria
• Four weeks of holiday (+bank holidays) in a complete holiday year (January to December)

Are you the right person for the job?

• The nature of the position demands a self-motivated, determined and meticulous approach
• You will be a team player with the ability to work on your own initiative
• Full UK Driving Licence

What will your role as an IT Field Service Technician look like?

• Attending client sites to provide retail systems fault diagnosis and rectification services
• Attending sites to provide systems installation and network troubleshooting services
• Meeting client needs in accordance with SLA’s in a timely and professional manner
• Accurate and timely completion and submission of worksheets, timesheets and expenses
• Maintaining clear and concise business communications, both verbal and written
• Complying with company health and safety standards at all times

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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