IT 1st Line Support Help Desk
Our client, a leading automotive company based in Reading, Berkshire, is seeking an IT 1st Line Support Help Desk professional to join their team. As an IT Service Support Analyst, you will play a pivotal role in delivering an excellent customer experience and providing first-level IT support to both internal and external customers, in line with the company's values.
Responsibilities:
Requirements:
- Technical skills required: Knowledge of Windows applications (Microsoft 365, Windows 10), End Device Client-specific technology. Other expertise such as Networking, TCP/IP, AD User Admin, SCCM for Remote Desktop Connection, RSA VPN token Admin, Jira Service Desk (Insight and Confluence), Mobile Iron/Meraki.
This is a full-time, permanent position based in Reading. The working hours follow a shift rota, which changes on a weekly basis, including one Saturday every four weeks. The company offers 27 days of holiday per annum, and overtime may be required subject to approval.
If you are a motivated and customer-focused individual with a passion for IT support, please submit your application for consideration. Join our client's team and help deliver exceptional IT services to their internal and external customers.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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