IT Project Engineer

Salary: Up to �48,000 (depending on relevant skills and experience) plus attractive benefits package (25 days holiday plus 8 days bank holiday increasing with service, Healthcare, Enhanced maternity, hybrid working, and more!

Location: Bournemouth

Connect Group Recruitment is partnered with a unique growing cloud solution business that undergoing the start of digital transformation and scaling up. They are looking for a strong IT Consultant who is looking to take the next step in their career.

Someone with project experience is essential for this role as my client is looking to expand due to growth this year. If you have experience working within an MSP environment and want to work with clients managing their projects, this role would be suitable for you.

Skills

• Strong Microsoft 365 Administration Skills.


• Solid understanding of Network Infrastructure.


• Excellent written and verbal communication with a keen eye for detail.


• Ability to analyse issues, ask relevant questions, and find solutions.


• Strong time management and prioritization abilities.


• Proven ability to deliver excellent customer service under pressure.


• Demonstrated ability to follow established procedures.


• Proven track record in an office or service-based environment.

Responsibilities

• Build and maintain strong relationships with key customers and software partners.


• Collaborate with the sales team to accurately define technical requirements for customer projects.


• Deliver compelling software demonstrations to both existing and potential customers.


• Install, configure, and upgrade software on customer servers while meticulously documenting processes and outcomes.


• Deliver managed services in adherence to service level agreements (SLAs).


• Provide first and second-line technical support to ensure optimal customer experience.


• Create and maintain technical documentation.


• Installation of demo software on servers.


• Oversee internal asset and software management.

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