IT Support Analyst - Law firm - Birmingham

IT Support Analyst - Law firm - Birmingham

Key words: 1^st line support, 2^nd line support, desktop support, IT Support Engineer, Service Desk, Law Firm, Legal, Solicitors

A brand-new opportunity to join a top 30 Law firm based in Birmingham, we are looking for an IT Support Analyst to join an IT team which is 20 strong working on a hybrid setup which involves 3 days in the office and 2 from home.

This is a fantastic opportunity to join a firm that has embraced flexible working, offer fantastic benefits and is going through a period of further expansion across the IT team.

The role will essentially be a 1^st and 2^nd line support role, which will involve phone fixes and deskside support, there is also the opportunity to travel to other offices as and when for project-based work or rollouts.

From a tech perspective, you shall be working across the following IT estate:

• Win 10
• Office 365
• Active Directory
• Wifi / Networking
• Mobile device support
• Legal applications support
• ITIL
• Remote access tools

The firm offer loads of support, coaching, training and mentoring. They encourage development and progression across all their teams and reward individual performances with a bonus scheme on top of a comprehensive benefits package.

We are looking for a candidate with previous experience providing IT Support within a law firm or professional services environment.

For further details and to apply, please get in touch with jon.brass @ circlerecruitment .com

Key words: 1^st line support, 2^nd line support, desktop support, IT Support Engineer, Service Desk, Law Firm, Legal, Solicitors

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