- London, Greater London
- Permanent
- £35,000 to £40,000 /Yr
- Standard
- Expires In 18 days
<br />
Location: City of London
Salary: £35,000 to £40,000
Do you have over 3 years' experience providing 1st/2nd Line Support in the professional services industry?
If so, this role could be a perfect fit for you.
About the company
My client is one of the world's largest and most diversified legal groups. With 15 global offices and 250 + users
As an IT Support Analyst, this role is responsible for providing timely and effective assistance to end-users with their IT related issues. The role ensures smooth day-to-date operations, minimises downtime and enhances user satisfaction by addressing IT concerns promptly and accurately.
Candidate Requirements
- Strong knowledge and troubleshooting of Microsoft based operating systems with emphasis on Windows 10
- Strong knowledge and troubleshooting of Microsoft Office suite (Outlook, Word, Excel, PowerPoint)
- Good knowledge of Active Directory
- Good experience in ticketing to ITIL best practices
- Good knowledge of common networking and troubleshooting
- Experience with troubleshooting network printers, MFPs and copiers
- Experience with supporting and configuring mobile devices, specifically supporting iOS platform